Ease the pain,
ease the stress
With our simple and affordable funeral policy
that provides a cash benefit to you or your dependents.

What is Old Mutual Flexi Funeral Plan?

It's an Old Mutual funeral plan that offers you peace of mind knowing that you, your immediate and extended family will be laid to rest with dignity and love. The Flexi Funeral Plan is an annually renewable funeral policy that reduces the effects of inflation and pays out a cash benefit to cater for funeral expenses for a member or their dependents.
What’s in it for you?
  • The Plan offers cover for you, your immediate and extended family
  • Receive a lump sum (once-off payment) paid towards funeral costs within 48 hours
  • Choose cover in your preferred currency up to USD $5000
  • Get immediate cover for accidental death, from the moment your application is accepted
  • We pay within 24 hours of receiving a valid claim

Flexi Funeral Plan
Why choose Old Mutual Flexi Funeral PlanHere’s why people choose us:


Transact now

You can now sign up for your Flexi Funeral Plan online. Insure your family on the MyOldMutual platform.

GET MORE INFORMATION View our terms and conditions Want to know more about Old Mutual Funeral Plans? If there’s anything else you want to know, let’s talk. Give our Customer Service Centre a call on toll-free number 433 or call + 263 (0) 24 2308 400.

    Yes you can, the MyOldMutual digital platform caters to both existing and new customers such as yourself. Under Insurance services, select the option to Buy Flexi Funeral, enter your personal details and pay using your CABS bank account or mobile money wallet.

    Option 1. Access on WhatsApp

    1. Save the number and text ‘hi’ to 0777 227 227 on WhatsApp.
    2. Select Insurance Services
    3. Select Life & Funeral
    4. Select Flexi Funeral
    5. Follow the easy steps to complete transaction
    6. Select cover amount
    7. Get quotation & proceed to payment, you will get policy confirmation via SMS.

    Option 2 Access on USSD

    1. Dial *227#
    2. Select Insurance Services
    3. Select Life & Funeral
    4. Select Flexi Funeral
    5. Follow the easy steps to complete transaction
    6. Select your desired cover amount
    7. Get quotation & proceed to payment, you will get policy confirmation via SMS.

    You can add as many dependents as you wish to on your funeral plan. The Flexi Funeral plan is flexible enough for each policy member to get their own cover amount allocated to them.

    Absolutely, you can add a dependent onto your Old Mutual Flexi Funeral Plan. Make sure you have your policy number and your dependents ID number and date of birth close-by.

    To add dependent:

    Option 1. Access on WhatsApp

    1. Save the number and text ‘hi’ to 0777 227 227 on WhatsApp.
    2. Select Insurance Services
    3. Select Life & Funeral
    4. Select Flexi Funeral
    5. Select Add Dependent(s)
    6. Follow the easy steps
    7. Get a quotation & proceed to payment, you will get policy confirmation via SMS.

    Option 2 Access on USSD

    1. Dial *227#
    2. Select Insurance Services
    3. Select Life & Funeral
    4. Select Flexi Funeral
    5. Select Add Dependent(s)
    6. Follow the easy steps
    7. Get a quotation & proceed to payment, you will get policy confirmation via SMS.

    Absolutely, you can renew your policy by dialling *227# or 0777 227 227. Make sure you have your policy number and premium amount close-by when making the payment. This is to ensure that the right policy is kept up to date if you have multiple Flexi Funeral plans.

    The minimum entry age of the policyholder is 18. The maximum entry age for the policyholder is 65 and dependent children must be younger than 21 when you apply. The maximum age for parents, in-laws and extended family members is 74.

    If the Life Assured dies, then we will pay the Sum Assured applicable on the date of death.

    If the Life Assured dies as a result of an accident, the full Sum Assured as set out in the funeral policy will become payable provided that the Policy is in force.

    This is a period of time from the Commencement Date during which Life Cover is not available. The Waiting Period only applies to deaths due to non-accidental causes.

    Here is a summary of the waiting periods applicable in the terms and conditions.

    Note: The death benefit for children under the age of 14 is 75% of their Cover amount.

    If a Life Assured dies, then we will pay the Sum Assured applicable to You or nominated beneficiary, subject to these terms and conditions and other documents forming the contract.

    In order to claim, submit the following documents via email to claims@oldmutual.co.zw or WhatsApp 0777 455 455, or visit your nearest Old Mutual/CABS branch:

    • Certified copy of death certificate if claiming after burial
    • Original burial order/ Certified copy of death certificate/ medical certificate of cause of death/ Kraal head or Headman’s letter if claiming before burial
    • A copy of the beneficiaries’ Identity Documents (ID)
    • Proof of beneficiary’s bank account
    • A police report if the death is by Accident.
    • A completed claim form