What is Old Mutual Travel Insurance?
- Cover for unforeseen trip cancellation, loss, theft, and damage to baggage when travelling
- International medical and hospitalisation expenses and medical evacuation
- Repatriation expenses and compensation for luggage incidents
- Personal assistance services, personal accident (death or injury) and personal liability

- Step 1: Select plan
- Step 2: Enter your personal details
- Step 3: Enter the travel details
- Step 4: Confirm the details entered
- Step 5: Proceed to make your payment
Once you process your payment, we will share your travel insurance policy instantly.

- Theft or damage to business equipment (e.g., laptops or cellphones) and business property
- Cancellation and curtailment, reimbursement for the necessary additional expenses incurred
- Lost luggage
- Medical expenses and arrangements for medical repatriation
Choose the Old Mutual travel insurance when booking business trips and pack peace of mind, knowing you're covered when things don't go according to plan. Our business travel insurance is comprehensive enough for worldwide travel and covers (amongst other things):
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The main benefit of having travel insurance is that it provides cover for the costs and losses associated with travelling internationally and domestically. For example, if you experience emergency medical expenses due to an accident or illness while overseas, your luggage is lost or stolen, or your trip is cancelled or even curtailed.
Ideally, you should purchase travel insurance as soon as you’ve paid for your trip. The reason being is that you receive cover for trip cancellation from the earliest possible moment.
Yes, cover for trip cancellation and trip delay starts immediately and ends once you’ve gone through passport control when commencing your trip. The cover for the rest of the benefits starts when you go through passport control when you start your trip and ends when you go through passport control when you return to your country of origin.
Your Travel Assistance policy does NOT cover pre-existing medical diseases.
Option 1 - Access on WhatsApp
1. Save the number and text ‘hi’ to 0777 227 227 on WhatsApp.
2. Select Insurance Services
3. Select Travel
4. Select the preferred travel plan
5. Follow the easy steps to complete the transaction
Option 2 - Access on USSD
1. Dial *227#
2. Select Insurance Services
3. Select Travel
4. Select the preferred travel plan
5. Follow the easy steps to complete the transaction
You can add another passenger by following the steps:
1. Save the number and text ‘hi’ to 0777 227 227 on WhatsApp
2. Select Insurance Services
3. Select Travel
4. Select Add Additional Passenger
5. Follow the easy steps to complete the transaction
6. Get a quotation
You will get a call from a friendly customer services consultant who will guide you on what to do next and how you can make a payment. Payment can be made at any CABS or Old Mutual branch or via nostro bank transfer.
The minimum age is 0 and the maximum age is 80.
Your premium will depend on your age and the travel plan you choose. Dial *227# or send “Hi” to WhatsApp 0777 227 227 to find out more.
Super easy. As soon as the covered event occurs you or any other person acting on your behalf must immediately contact the Assistance Company Centre with your travel insurance policy number at +44 845 217 1379 Or write to us at: afrcosiam@mapfre.com. Our Alarm Center is available 24 hours a day to assist you.
